Once you enter the application information and press submit, you will be given an option to be pre-aproved with "Online Processing" or submit your application in "Offline Processing. At that point an electronic mortgage loan application is sent to Southside Bank. If you choose not to proceed with our online decisioning program for pre-approval, one of our Mortgage Loan Specialists will review your application and contact you. At that time, the representative will ask for your permission to pull a credit report ($24.63). You will need to have a credit card ready to pay for this transaction.

Once the credit report and underwriting findings have been reviewed, our representative will contact you and request certain documents for approval of your loan. If an appraisal is required, authorization will be obtained to charge your credit card the appropriate fee. The representative will discuss with you at this time the programs and interest rates available and your desire to lock your interest rate.

Important: Please consider carefully the timing of your lock request. Unfortunately, if interest rates decline after your lock has been confirmed, Southside Bank cannot renegotiate your lock. You should only lock a rate when you are certain that you are comfortable closing your loan at that rate and within the designated period of time, just as Southside Bank has agreed to honor your rate if rates increase.

Once we are in receipt of the requested documentation, the representative will discuss with you the loan closing process and a closing date. Southside Bank will select the closing agent or Title Company, except where prohibited. 

We recommend the use of fax and E-mail for an expeditious process. However, you will be receiving paperwork during the process that will require original signatures prior to closing your loan.

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